Norwich: 01603 616300

Privacy Policy

Policy Statement 

Aston Shaw is committed to protecting and respecting your rights with the data we hold about you and process. This policy explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it or share it with others and keep it secure.  


This policy applies to every individual that contacts us and includes client organisations and individuals within those organisations that have access to our portal and contact us for advice. The policy also applies to those consultants, workers and employees that join our team.  


How will we collect information from you? 

We obtain most of your personal information when you initially contact us to receive services from us or provide services on our behalf. It is your responsibility to inform us of any changes so that we can keep the information we collect from you up to date and accurate. We will practice ‘safer recruitment’ checks for those who undertake work for us.  

What type of information will we collect from you? 

We will need to collect the following information from each client we work with:  

We need this information to set you up on our system and ensure that we are able to communicate with you, undertake work for you at your service locations, and process transactions in to and out of the business.  

We will need to collect the following information for people that we recruit and that will undertake work for us, or on our behalf:  

Following the data protection principles – How we will use and process your data 

Personal data shall be:  

Keeping your data secure 

When you give us your personal information we take steps to ensure it is stored and treated securely and access is limited to those who need it, such as those working for us, our accountants and other organisations as we will determine and expressly inform you of from time to time. We may, on occasion, share data with our trusted business partners for the purpose of likely future benefits to be gained by the customer or visitor.   

Rights of Data Subjects 

Right to Complain
You have the right to file a complaint with the Information Commissioner’s Office (ICO), which is the supervisory authority in the UK for data protection matters (www.ico.org.uk), at any time. However, we would appreciate the opportunity to address your concerns before you decide to contact the ICO. Please reach out to us first, and we will do our best to resolve the issue.


The Information Commissioners Office (ICO): www.ico.org.uk  
The Governments website: https://www.gov.uk/government/publications/guide-to-the-general- data-protection-regulation  
The EU’s General Data Protection Regulations (GDPR) 2016/679  
The UK’s Data Protection Act 2018  



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